Contact us

Prison Island Helsinki

PRISON ISLAND HELSINKI IS LOCATED AT SALMISAARI LIIKUNTAKESKUS, ADDRESS: ENERGIAKATU 3

Location

Salmisaaren Liikuntakeskus
Energiakatu 3, 00180 Helsinki

Phone number

+358 (0)50 596 5017

Email

helsinki@prisonisland.fi

Book an adventure

Book your adventures directly through our website. You must register before booking, payments are processed only upon arrival.

Opening hours

Mon-Fri 13-20
Sat 11-20
Mon 11-18

For groups 24/7

Exceptions in opening hours

Booking request

Please notice that this is Booking reguest and your reservation is confirmed when you get confirmation response from us. We always try to answer all requests and inquiries within 24 hours. In urgent matters please contact us by calling us. If you wish to make a new reservation for the present day we recommend doing it via our Online booking system







    Terms and conditions

    Terms and conditions:

    • Reservations are binding. Possible cancellations are to be made 7 days before the event.
    • For open events, the number of people in your group can be changed up until 72 hours before the event. Please notice that increasing the number of players is possible only if there are free spots left in the game.
    • Private event reservations can be updated online more than 7 days before the event.
      In case you need any changes less than 7 days before your private event, please contact us by e-mail or phone.
    • In case of a cancellation less than 7 days before the event, 50 % of the price will be charged.
    • In case of a same-day cancellation or a no-show, the whole price will be charged.
    • In open events, -10 % change in the number of people is accepted. Possible increase in the number of players must always be confirmed beforehand.
    • Caterings and preordered additional services will always be fully charged according to the confirmed reservation.
    • You may pay the adventures in advance while making an online reservation. Please pay notice, that we do no refund prepaid reservations in case the reservation is cancelled. You can however move the reservation according to our reservation terms & conditions.
    • Means of payment are cash, most common debit- and credit cards (Visa, Visa Electron, Mastercard, Amex), Edenred and Smartum exercise & culture vouchers and cards, SmartumPay, Epassi, Tyky vouchers, invoicing for companies and Prison Island gift cards. Please pay notice, that exercise and culture benefits are personal and cannot be used to pay for other people’s entrance fees.
    • Invoicing is only offered for companies and registered organizations. Invoicing details with business ID and reference must be sent to us in advance. Our invoicing fee is 8€. We reserve the right to check our customers creditworthiness for invoicing purposes. In case the event is invoiced, we write the invoice upon arrival and ask for the contact person’s signature. The contact person must prepare to prove their identity.

    All the prices include VAT: 10 % for games, 14 % for catering and 24 % for party/VIP room rentals.

    Data privacy

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